there's more to see than just the print...

the supplier of choice

St Ives Direct is a recognised leader in the fields of direct mail, print and data management. With strong financial backing from our parent group and customers ranging from high street retailers to government departments, our portfolio of added value services extends way beyond print.

Our many operating sites across the UK enable us to offer everything from consultancy, pre-print and data management to fulfilment and response handling. This means that in whichever way you wish to communicate with your customers - be it in print or electronically - we can help you to achieve it.

‘Truly effective data quality, channel integration, personalisation, timing and online response can only be achieved when all these elements work together. If done well, it will provide further insight and learning for the marketer, which only leads to more satisfied customers.’ Print Week

Download our conditions of business

Download our service level agreement

unrivalled in products, services and people

Our success to date has come through developing genuine added-value partnerships with customers through an unrivalled class of products, services and people. Effective customer service and communication have become our key drivers, both through the Group's physical resources and through the continued in-house development of specialist software systems. For many customers, these are now at the heart of their communications with St Ives.

from concept to completion

Using state-of-the-art technology, we can create and manage every production stage for direct marketing campaigns and printed literature from concept and composition, right through to completion. With several UK sites providing web-offset and sheet-fed print services, plus dedicated high-speed mailing fulfilment, we also provide comprehensive solutions for the brochure and specialist publication markets.

Our impressive pedigree, total commitment to investment in the future, and an experienced team, means our customers receive a truly unrivalled breadth of service, superior print quality and controlled costs. In short, we offer one of the widest ranges of productive processes and DM management services in the UK today.

exceptional levels of customer service

By focusing on customer service, rather than the traditional industry preoccupation with production, and by working together as a united group, St Ives offers total print management solutions second to none. Moreover, by providing exceptional levels of customer service and support, we’re now recognised by many as the supplier of choice in a market of many choices.

exceeding customer expectations

As the market continues to adapt to the challenges of over-capacity and increasing demands for lower prices, we’re continuing to broaden our added value services beyond print. As leaders in data management, direct mail and commercial print, we have a service offering our competitors can only dream of one that’s designed to exceed any customer’s expectations.

achieving more with less

We continue to work closely with customers to reduce their costs through improved data handling and campaign management and by using the considerable resources available to us across the St Ives Group. We believe the future of direct marketing lies not in cutting corners, but in adding value while producing less - in other words, by producing and sending only what is really needed.

world class print production

As part of St Ives plc, Europe’s leading independent print group, we have an extensive print capacity and a wide range of production equipment. This encompasses long and short grain web print, sheet-fed print, full colour web and sheet-fed variable (digital) print, lasering, plus many types of finishing and intelligent enclosing.

By combining these processes, we’re able to satisfy the needs of most market sectors - delivering both large and small projects whilst maintaining the highest quality standards. Indeed, at St Ives Direct, we have the capability to produce over a million mailing packs every 24 hours.

Images used in this web site:

To illustrate the range of our services, of necessity, we have reproduced customers’ registered and unregistered trade marks and representations of their brands. The rights that our customers have in their respective trade marks and brands are fully acknowledged.